Leadership Problem Solving Memo

Option #1: Leadership Problem Solving Memo
Imagine you are the leader of the design department in a growing organization in a high tech industry. Over the past three months, the sales in the organization have declined due to poor designs and software malfunctions and your department has been identified as part of the problem. As the department leader, you want to involve your team in identifying and solving any problems within your department.

Using the module required readings, videos, and your personal experience, prepare a two-page memo to your team. Provide a problem-solving process the organization can establish for such situations to properly identify such problems. Justify why you believe the approaches are best for the department.

NOTE: Keep in mind that you are not trying to solve the problem of the decline in sales, but rather you are introducing a problem-solving protocol. You do not know what is causing the problem, so solving it is not an option at this point.

Your well-written memo must adhere to the following parameters:

2 pages in length using APA memo format (Links to an external site.), but with the inclusion of APA citations and referencing.
Be supported by six references, with at least four credible references. Remember, you must support your thinking and prior knowledge with references; all facts must be supported; in-text references used throughout the assignment must be included in an APA-formatted reference list.
Review the grading rubric within this assignment for more detail on how this assignment will be graded.
Citations are to be formatted according to the CSU-Global Guide to Writing & APA. Since this is a memo, the APA structure is not an expectation.

Option #2: Leadership Problem Solving Presentation
Imagine you are the leader of the design department in a growing organization in a high tech industry. Over the past three months, the sales in the organization have declined due to poor design and software malfunctions and your department has been identified as part of the problem. As the department leader, you want to involve your team in identifying and solving any problems within your department.

Using the module required readings, videos, and your personal experience, prepare a presentation to your team. Provide a problem-solving process to properly identify and potentially solve the problems. Justify why you believe the approaches are best for the department.

NOTE: Keep in mind that you are not trying to solve the problem in this assignment, but rather you are introducing a problem-solving approach. You do not know what is causing the problem, so solving it is not an option at this point.

Your well-crafted 3-5 minute presentation must include 4-7 slides, not including the title and reference slides, and audio. Please include six references, at least four being scholarly/peer-reviewed discovered through the CSU-Global library. You may use the readings in the module; however, you must include two additional sources. Review the grading rubric for this assignment, to understand exactly how you will be graded.

Use the CSU-Global library Visual Presentation (Links to an external site.) section for resources to help you create your presentation. Contact your instructor if you have questions about the assignment.