Perception and Managerial Decision- Making

  1. Read the assigned chapter(s) in the e-book.
    • Chapter 5
    • Chapter 6
    • Chapter 7
    • Chapter 8
  2. Review these PowerPoint slideshows:
    • Chapter 5
    • Chapter 6
    • Chapter 7
    • Chapter 8
    • When you successfully complete this lesson, you will be able to:Chapter 5: Diversity in Organizations
      1. Describe the nature of motivation, including its importance and basic historical perspectives.
      2. Identify and describe the need-based perspectives on motivation.
      3. Identify and describe the major process-based perspectives on motivation.
      4. Describe learning-based perspectives on motivation.

      Chapter 6: Perception and Managerial Decision- Making

      1. Identify and describe different approaches to job design and relate each to motivation.
      2. Discuss employee participation, empowerment, and flexible arrangement and identify how they can impact motivation.
      3. Describe the goal-setting theory of motivation and discuss broader perspectives on goal setting.
      4. Discuss performance management and its role in motivation.
      5. Describe how organizations use various kinds of rewards to motivate employees.

      Chapter 7: Work Motivation for Performance

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      1. Define groups and teams and identify and describe several types of each.
      2. Identify the five core group performance factors and relate them to groups and teams in organizations.
      3. Discuss the stages of a group and team development, other team development, other team performance factors, and the implementation process in the context of creating new teams.
      4. Identify the primary benefits and costs of teams, how managers can promote effective team performance and important team competencies.
      5. Describe emerging team opportunities and challenges related to virtual teams and diversity and multicultural teams.

      Chapter 8: Performance Appraisal and Rewards

      1. Describe the nature of decision-making and distinguish it from problem-solving.
      2. Discuss the rational approach to decision-making.
      3. Identify and discuss the primary behavioral aspects of decision-making.
      4. Discuss group decision-making in organizations.
      5. Discuss the nature of creativity and relate it to decision-making and problem-solving.

      These objectives reflect the important concepts of this lesson and should be used to guide your studies and your preparation for examinations.

    • Lesson Two consists of Chapters 5-8. Chapter Five looks into diversity and changing demographics. Recommendations are provided to ensure that organizations value the different backgrounds of employees and customers. It shows how managers can lessen the challenges that diversity brings while embracing its benefits.Chapter Six is all about decision making. It explains the difference between reflective and reactive decision making, barriers to good decision making, and the benefits of groups.Chapter Seven explains motivational theories like McClelland Learned Needs, Maslow’s Hierarchy of Needs, and Herzberg’s Motivator Hygiene Theory. Motivation is an important focus for organizations, and they must keep up with the times on providing the right motivation for employees.Chapter 8 centers around performance appraisals which are used to show employees their strengths and weaknesses on the job. Performance appraisals are used for a variety of purposes including the awarding of rewards, pay raises, bonuses, and promotions.

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