Introduction
This portfolio work project, a demand management plan, will help you demonstrate competency in forecasting, inventory management, and scheduling.
Scenario
For this assessment, choose either Option 1 or Option 2. You do not need to do both. You will apply one of these scenarios in the Requirements below. Both options will be graded using the same scoring guide.
Option 1
Wild Dog Coffee Company, a locally owned company with a single coffee shop location, serves a wide selection of espresso beverages, small breakfast and lunch menu items, and a limited evening menu. The company is planning to expand the business by adding an additional location. While different menu items may be tested at the new location, their core processes will remain the same. You have been working on a process improvement in preparation for the expansion and are now turning your attention to demand management.
Option 2
If you chose Option 2 for Assessment 1, use the same business for this assessment, or select a different business. Note that it is recommended that you use the same business for each assessment in this course, using the following criteria for your selection:
Contact faculty with questions.
Your Role
Option 1
As an owner of Wild Dog Coffee Company, you and your business partners are planning the opening of a second location. You need to prepare an analysis and recommendations for demand management, including forecasting, inventory, and scheduling, for your current location, so you can refine the model before opening the second location.
Option 2
Your boss, a director, has tasked you with a demand management project. She is relying on you to prepare an analysis and recommendations for demand management that can be presented to the executive team of the company. You completed a special project for her a few months ago that went very well, and you are pleased to have received this new assignment.
Requirements
Include the following in your demand management plan:
The other owners of Wild Dog Coffee Company handle the business’ marketing and sales functions, and they believe that advertising expenditures impact the sale of coffee beverages. They want you to confirm whether or not their advertising dollars are driving sales. Here is what was agreed upon by all the owners:
Wild Dog Coffee Business Information | |
Questions | Responses |
How many espresso beverages are made each hour? | 30, on average |
How many ounces of espresso beans are used for each beverage? | 1.5 ounces |
How many hours per day is the coffee shop open? | 6:00 a.m.–8:00 p.m., Sunday–Saturday |
How many days each month is the business open? | 364 days per year. The coffee shop is closed on Christmas day. |
You have the following six months of data to work with for pounds of espresso beans (y) used each month and monthly advertising expenditures (x):
Espresso Bean Use and Advertising | ||
Month | Lbs/Beans (y) | Advertising Dollars (x) |
1 | 987 | $1,050 |
2 | 1,412 | $1,500 |
3 | 1,020 | $1,000 |
4 | 1,140 | $1,250 |
5 | 1,322 | $1,500 |
6 | 1,399 | $1,500 |
Deliverable Format
Requirements:
Related company standards:
Evaluation
By successfully completing this assessment, you will demonstrate your proficiency in the following course competencies through corresponding scoring guide criteria:
Faculty will provide feedback as if they were the recipient of your deliverable in the workplace, using the scoring guide. Refer to the scoring guide to ensure that you meet the grading criteria for this assessment before submission.
ePortfolio
This portfolio work project demonstrates your competency in applying knowledge and skills required of a MBA learner in the workplace. Save this activity to your ePortfolio for future reference in the workplace.
Use the scoring guide to understand how your assessment will be evaluated.
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