For your final project, you will reflect on the material covered in the course and tell me what you have learned about Operations Management.

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  1. You will use a real manufacturing company to demonstrate the concepts learned in this course.
  2. You will link each discussion area about the company’s operations to either the particular section of the course textbook where you learned about the concept, and/or an external reference where you learned this information (website, article, research, video, etc.). As always, citations must be included in the body of the work and in a reference section.

Assignment requirements

  1. Submission format

You may choose one of the following presentation formats for your final project

  • Formal Written Report (with graphics) 8-10 pages (include references)
  • Video submission (10 mins including written script and research notes and sources)
  • Recorded Oral presentation (10 mins with slides or presentation material and including written script and research notes and sources)
  • Podcast – submission of an audio file with a report on the company (10 mins including written script and research notes and sources)
  1. Contents

Your submission must contain content that addresses ALL of the following areas of operations management:

  • Strategy – what is the core competency? Who are their competitors?
  • Structure – how is operations organized (roles, responsibilities, org chart)?
  • Performance Metrics – what metrics are they using to monitor operations?
  • Processes – design, capacity, facilities, forecasting, inventory management
  • Automation and Technology – systems and technologies in use
  • Quality – strategy, dimensions, costs, improvement processes
  • Supply Chain – sourcing to delivery, information sharing and management
  • Globalization – impact on ops including trade agreements, duties, tariffs
  • Lean, ToC, TQM – what’s in use, or if not, how could these help their operations?


  1. Evaluation

This project is worth 25% of your overall grade. The rubric will be released shortly.


  1. Timing
  • Nov 18 – Deadline for submission of Company Name – no company can be duplicated
  • Nov 30 – Peer reviews of draft plans in lecture. Lab time to work on project that week.
  • Dec 09 – 8:30 am Final Submissions due (early submission encouraged)

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