The Phoenix Project

Write a 1-2 page response for each of the questions below. Please use references from the book to explain your responses.

  1. As an IT Manager, explain the value and the problem with having a resource like Brent.
  2. Why is it important to have a change agent/sponsor like Bill on your project/in your organization?
  3. Describe what the roles/responsibilities of the following characters at beginning of the Phoenix Project in comparison to what they were at the end.
    • Steve Masters, CEO, acting CIO
    • Bill Palmer, VP of IT Operations, former Director of Midrange Technology Operations
    • Wes Davis, Director of Distributed Technology Operations
    • Brent Geller, Lead Engineer
    • Patty McKee, Director of IT Service Support
    • John Pesche, Chief Information Security Officer (CISO)
  4. How are traditional roles in IT shifting in the book and in the IT industry as whole?
  5. Explain each of the “3 Ways” and how you can apply them in the role of an IT Project manager
  6. Explain traditional IT project management, Agile project management, and how/when each of these should be used in IT Project Management
  7. Organizations are transforming how they manage IT projects and IT capabilities by transitioning to DevOps? Explain what DevOps is and how did the shift to this methodology lead to success for Parts unlimited?


Don't use plagiarized sources. Get Your Custom Essay on
The Phoenix Project
Get a plagiarism free paperJust from $13/Page
Order Essay
Homework Valley
Calculate your paper price
Pages (550 words)
Approximate price: -

Our Advantages

Plagiarism Free Papers

All our papers are original and written from scratch. We will email you a plagiarism report alongside your completed paper once done.

Free Revisions

All papers are submitted ahead of time. We do this to allow you time to point out any area you would need revision on, and help you for free.


A title page preceeds all your paper content. Here, you put all your personal information and this we give out for free.


Without a reference/bibliography page, any academic paper is incomplete and doesnt qualify for grading. We also offer this for free.

Originality & Security

At Homework Valley, we take confidentiality seriously and all your personal information is stored safely and do not share it with third parties for any reasons whatsoever. Our work is original and we send plagiarism reports alongside every paper.

24/7 Customer Support

Our agents are online 24/7. Feel free to contact us through email or talk to our live agents.

Try it now!

Calculate the price of your order

We'll send you the first draft for approval by at
Total price:

How it works?

Follow these simple steps to get your paper done

Place your order

Fill in the order form and provide all details of your assignment.

Proceed with the payment

Choose the payment system that suits you most.

Receive the final file

Once your paper is ready, we will email it to you.

Our Services

We work around the clock to see best customer experience.


Flexible Pricing

Our prices are pocket friendly and you can do partial payments. When that is not enough, we have a free enquiry service.


Admission help & Client-Writer Contact

When you need to elaborate something further to your writer, we provide that button.


Paper Submission

We take deadlines seriously and our papers are submitted ahead of time. We are happy to assist you in case of any adjustments needed.


Customer Feedback

Your feedback, good or bad is of great concern to us and we take it very seriously. We are, therefore, constantly adjusting our policies to ensure best customer/writer experience.