Case Memo Format
These are not intended to be conventional case analysis papers. The expectation here is that for each memo, you will submit a decision-oriented document not unlike the kind of work you would be expected to complete for your organization. The preferred framework is as follows:
Header
To: Decision-maker in case
From: You
Date: As appropriate
Subject: Should pertain to the challenge(s) in the case
Description of the challenges
This should be no more than one paragraph and should clearly describe the challenges confronting the decision-maker in the case
Recommendations
This section should also be quite brief. It should simply articulate your recommendations to the decision-maker for addressing the challenges in the case.
Analysis
This is body of your memo. Here, you should provide a clear defense for your recommendations, leveraging case data and course concepts where it makes sense to do so.
Conclusion
This section should also be quite brief. Typically, it serves as a transition to your recommended implementation steps.
Implementation program
You should be as precise as possible here, and address key activities, timing, resources and evaluation metrics.
Exhibits – if you want to add any
This section should include presentation of how you have applied major models or frameworks and how you have analyzed case data. In other words, the work in the exhibits should support your work in the analysis section of the memo.
You are limited to 1000 words for the body of the memo so please write clearly and succinctly. There is no limit on the number of exhibits you provide. However, please do only include exhibits that clearly advance the argument you are making in the memo.
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