How to design a Training Plan using the Addie Model?

Using the ADDIE model, design a training plan based on the findings and training outcomes revealed in your TNA. The training plan should include the following, at a minimum:

Introduction

I.                   Analysis

The Analysis section is a summary of your NexCom TNA

Include a paragraph describing the organization and training issue. The Training issue to poor customer service and a decrease in job performance.

Discuss organizational and training goals and objectives, the target group (entire staff: management, customer service reps, cashiers, and stockers), and the KSAs that should be expected of learners, which the training will address.

***KSAs to be address in training:

*Professionalism

*Good communication

*Empathy

*Adapatability

II.  Design

Determine program format, length of training, and method of delivery.

What will be the costs, and what resources will be needed from the organization? A training plan budget is important because an organization needs to anticipate, plan and pay for the training costs. In the section, develop a spending plan that breaks down the costs of your proposed training plan. Consider the following cost categories for the budget table and report: Direct Costs, Indirect Costs, Preparation Costs, Developmental Costs, Participant compensation, Evaluation costs, Total Training Costs. The budget will have two components, a formal report and a budget table.

Prepare a table with a proposal for the training.

Prepare a written budget report. Describe in detail each cost associated for NEXCOM organization training needs as it applies to the training plan. Explain all the costs included in the budget table.

III.             Development

Describe what will be included in the program materials and activities. Consider communication tools, modules, learning aids, and assessment/evaluation tools.

IV.             Implementation

Give specifics on how to implement and deliver training. Include any “train-the-trainer” pilots and plans for training.

V.                Evaluation

In this section, develop a post-training evaluation plan. Evaluation is necessary for determining the overall effectiveness of a training program. The evaluation plan should aim to measure learner performance. Evaluation will describe the success of the training program and lead to a plan for continuous improvement. The plan should include both a written report and the evaluation tool to be used for the assessment.

Prepare an evaluation report Describe in detail how to evaluate this training in terms of effectiveness. Explain how training will be assessed and evaluated. Describe the purpose of the evaluation tool. Address how overall training will be evaluated. List short- and long-term methods that ensure the training plan has translated into desired performance. Explain how it will bridge the organizational gaps identified in the TNA.

REMINDERS

*Include at least one evaluation tool together with the written evaluation plan. The tool should look professional and ready for the intended audience to complete.

*Make sure to include an introduction and summary to the report.

*Use APA 7.0 Edition formal report formatting for the Training Plan.

*Label each section with the following headings: Analysis, Design, Development, Implementation, and Evaluation.

*Use and cite a minimum of six resources from the reference documents provide to help create the training plan.

*Include a cover page, in-text citations, and a reference page.