Consumer empowerment in the digital era

I need a proposal of 900 words as well as the business dissertation.
( I don’t have a clue how to include thes 3 extra pages to my order)
my dead line of the proposal after a week
and for the dissertation after 1 month but I need to get it in hand after two weeks as I want to study it probably and make sure I understand everything included that’s why I requested it after two weeks if possible ( I hope that doesn’t affect the quality )
I will include the proposal brief and the assignment brief

MSc in digital marketing
business dissertation ( research )
10000 words +or – %10 ( without references and appendix)
i requested 33 page around ( 9300 words) without references
the main topic around :
customer empowerment in the digital age through online channels

recommend elements by myself :
– the role of CRM system to empower customer online
-website design and the accessibility
– refund policy for online purchases
– review and WOM ( word of mouth)
– chat bots and customer service
– the brand social media accounts
– tracking delivery information
-e commerce
– competition through online channels and how that help in customer empowerment
– consumer behaviors trends
-online marketing strategies ( with consumers empowerment goal)
– loyalty ( loyalty cards and programmed to empower customer )
– email marketing and promotions
– online stores ( save customer time and allow comparing)

-surveys and questioners required
_ applying marketing theories required
– graphs / figures / tables
– limitation of the research required

plz consider ( digital marketing as the main base of the work)
I can email you the assignment brief if required

structure:
title page
abstract
list of content
list figure and / or Tables
introduction
literature review
research methodology
finding , analysis / discussion
conclusions ( and recommendations where appropriate)
references
appendics