Video Collage: Deviance in the Digital World and its Impact on Store Operations.This competency will allow you to demonstrate your understanding of deviance in the digital world and the changes to deviance that we see due to technological advances.

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This competency will allow you to demonstrate your understanding of deviance in the digital world and the changes to deviance that we see due to technological advances.

Instructions

You are working for a local department store in the Operations Department. Since you began working with this organization, you have noticed that your team members are more comfortable with technology. However, the available technology in the store has not been updated. It is also apparent to you that as technology has improved in our society, so has the types of deviant behaviors that occur, and you’re aware that deviant behaviors in both the physical world and in digital environments can impact business practices.

With the observations that you have made, you approach your boss who has also noticed an increase in deviant behaviors within society and has an overall concern about how the store can be impacted.

Because of his increasing concern about the impact of deviant behaviors on the store, and his knowledge of your familiarity with the subject, you are asked by your supervisor to create a video collage that will demonstrate your interpretation of deviance in the digital world and the impact it can have on the store you are working in. Your supervisor informs you that this video collage will be presented to your supervisor and colleagues in order to help you and the business determine the types of deviance that need to be addressed, and how to effectively manage it through daily operations. Your supervisor encourages you to use a variety of visual representations in order to captivate your audience and get your message across.

For this video collage, you are to reflect and address the following questions and information.

  • What is defined as deviant in the physical world?
  • What is defined as deviant in the digital or online world?
  • Compare and contrast deviance between the two environments.
  • Consider various forms of deviance in both the physical and virtual worlds, and explain how they impact society.
  • How would Conflict Theory define deviance?
  • How would Symbolic Interaction Theory define deviance?
  • How do the theories discussed impact the meaning or interpretation of deviance in a digital or online environment?
  • How do you envision that deviance in the virtual world, or deviance due to technological advances, can impact your store?
  • What are some ways to manage various forms of deviance in the day-to-day operations of your store?

ANSWER

Video Collage: Deviance in the Digital World and its Impact on Store Operations

[Opening Scene: Dynamic visuals showcasing technology and online interactions]

Narrator: Welcome to our video collage on deviance in the digital world and its impact on our store operations. In this presentation, we will explore the concept of deviance in both the physical and digital realms, compare and contrast deviant behaviors, and discuss the theories that shape our understanding of deviance. Finally, we will address the implications of deviance in the virtual world for our store and propose strategies to manage it effectively in our day-to-day operations.

[Scene 1: Image of physical store environment]

Narrator: Let’s begin by understanding what is defined as deviant in the physical world. In this context, deviance refers to behavior that violates societal norms and expectations. It can include acts such as theft, vandalism, shoplifting, or employee misconduct.

[Scene 2: Images representing the online world and digital interactions]

Narrator: Now, let’s explore deviance in the digital or online world. In this realm, deviant behavior encompasses activities that occur through digital platforms, such as cyberbullying, hacking, identity theft, online harassment, or spreading false information.

[Scene 3: Split-screen visuals comparing physical and digital deviance]

Narrator: When comparing and contrasting deviance between the physical and digital environments, we find some similarities and differences. Both realms involve behaviors that deviate from established norms, but the methods and consequences may vary. While physical deviance often has immediate, tangible impacts, digital deviance can have far-reaching consequences in terms of reputation, privacy breaches, and psychological harm.

[Scene 4: Visuals depicting various forms of deviance in society]

Narrator: Now, let’s consider various forms of deviance in both the physical and virtual worlds and how they impact society. From a physical perspective, deviant behaviors can disrupt the safety and security of individuals and communities. In the digital realm, deviance can lead to cybercrime, online harassment, and the erosion of trust in virtual spaces.

[Scene 5: Visuals representing Conflict Theory]

Narrator: Conflict Theory offers insights into the understanding of deviance. According to this theory, deviance arises as a result of social inequality, power struggles, and the clash of interests between different groups in society. In the digital world, conflicts may emerge around issues of privacy, data ownership, and the control of online platforms.

[Scene 6: Visuals representing Symbolic Interaction Theory]

Narrator: Symbolic Interaction Theory provides another lens to examine deviance. This theory emphasizes the role of social interactions and shared meanings in shaping deviant behaviors. In the digital environment, symbolic interactions occur through social media, online communities, and virtual identities, influencing the perception and interpretation of deviant acts.

[Scene 7: Visuals exploring the impact of theories on digital deviance]

Narrator: The theories discussed greatly impact the meaning and interpretation of deviance in the digital or online environment. Conflict Theory highlights structural issues, such as power imbalances and social inequalities, as driving forces behind deviant behaviors. Symbolic Interaction Theory emphasizes the role of social interactions and the construction of meaning in shaping digital deviance.

[Scene 8: Images representing a retail store environment]

Narrator: Now, let’s consider how deviance in the virtual world or due to technological advances can impact our store. With the increasing reliance on online platforms and e-commerce, our store may face challenges such as online fraud, customer privacy concerns, or negative online reviews that can influence our reputation and customer trust.

[Scene 9: Visuals showcasing strategies to manage deviance in store operations]

Narrator: Finally, let’s discuss some ways to manage various forms of deviance in our day-to-day store operations. First and foremost, implementing robust security measures, both physical and digital, can help deter deviant behaviors. Educating employees and customers about safe online practices, privacy protection, and responsible digital behavior is crucial. Regular monitoring and surveillance of online platforms can help identify and address potential issues promptly. Additionally, fostering a strong organizational culture that promotes ethical conduct and accountability among employees can contribute to maintaining a positive store environment.

[Closing Scene: Engaging visuals highlighting the importance of managing deviance]

Narrator: In conclusion, understanding deviance in the digital world is essential for our store’s success. By recognizing the similarities and differences between physical and digital deviance, applying relevant theories, and implementing effective management strategies, we can create a safe and trustworthy environment for our employees and customers.

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